Your innovative partner for the automation of your customer communication
besharp is an innovative manufacturer of technologies for the automation of customer and service communication for almost all customer service channels in telephony, e-mail, chat and web.
With besharp products, you can significantly improve your contact center-based customer communication. Our reliable software & services allow you to orchestrate and automate communication processes. This will lay the foundation for customer enthusiasm while at the same time providing efficiency.
We accompany you, starting with the analysis, through the implementation of the software solutions, up to comprehensive support and fine-tuning in operation.
Guntram Rainer has been Managing Director of besharp since March 2018. In this position, he is responsible for the commercial success of the company and contributes his expertise in the areas of sales and marketing. Guntram Rainer joined besharp in 2014 and previously worked for companies such as Automic, Microsoft, Oracle, as well as as an independent consultant for customer and service communications and business development.
Stephan Herzog has been Chief Technical Officer (CTO) of besharp since 2015. In this position, he is responsible for the technical success of the company and contributes his extensive technical expertise to product development, professional services and support. Stephan Herzog completed his studies in “Technical Informatics” at the TU-Vienna and joined besharp in 2010. He has developed a deep knowledge of software for the automation of customer and service communication.