Use leading AI technologies

NLP, NLU, TTS, ASR

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Three icons showing the connectivity features of voicebots.
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vacapo® ai connect

You seamlessly integrate globally leading cognitive services, achieving the utmost in AI-based conversational capability – fully embedded within your contact center processes!

vacapo® ai connect links your contact center to all globally leading AI-based services from Amazon, Microsoft, Google & Co.

This diversity allows you to you achieve the best results while remaining independent from the quality of individual providers.

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Create artificial, natural-language dialogues

With the integrated graphical scripting engine of vacapo® ai connect, you can easily map out artificial, natural-language, and personalized voicebot dialogs directly within the system.

Two speech bubbles each with the hint of a sound track and text.
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Use the best of all worlds

With the connectivity of vacapo®, you not only maintain independence but also utilize the most suitable cognitive services for each specific use case.
Global or local.

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Leading Automatic Speech Recognition Services

Depending on the language, the vacapo® ai connect voicebot uses appropriate ASR services to provide you and your customers with the best quality in speech recognition.

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ASR - Linguistic Diversity

Depending on the language, vacapo® ai connect accesses the most suitable speech recognition service, whether Amazon, Microsoft, Google or Kaldi. All of these services are directly connected and give you the best speech recognition experience.

ASR Detection Quality

To enable good speech recognition, you sometimes need to be able to integrate special ASR services. With vacapo® ai connect you can connect the best ASR services to ensure optimal recognition quality.

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Leverage leading text-to-speech services

Automated voicebots are available in different qualities and designs. Choose the most suitable voice generators for your applications for synthetic language generation and surprise your customers with perfect dialogues.

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Text-to-speech linguistic diversity

With vacapo® ai connect you can access the most diverse and best services worldwide. This gives you an incredible variety of generable languages and voicebot personalities. More than 40 different languages are already available with the existing standard connections.

Text-to-speech voice quality

Depending on the topic and task, it is important to be able to choose the voicebot personality that suits the task. With vacapo® ai connect you have this choice and thus secure the best voice quality.

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A platform for many voicebot services

With vacapo® ai connect, you have a platform for a wide range of voicebot services. Whether you’re starting with a single voicebot service or aiming to run multiple applications simultaneously, vacapo® ai connect allows you to grow limitlessly and utilize as many services as you need.

Three robots that show that only one platform is needed.
A screen with a hinted audio track and checkbox.

Intent Recognition

With vacapo® ai connect, the world of Intent Recognition Services is of course also open to you. Whether you are working with Dialogflow or other systems, vacapo® ai connect allows you to integrate all Intent Recognition Services quickly and easily.

Do you have any questions?

Our team is happy to be there for you – free of charge and without obligation.

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