Implementation, operation and maintenance


Initial Workshop

Together with you, we define functional priorities and develop your individual implementation plan.

Well-trained professional services team

All project steps and work packages are coordinated together with your IT department and external partners.


We then implement when you want it. All dates and milestones will be agreed with you in the implementation plan.

Implementation by CPM

On request, we also like to carry out the implementation of vacapo® on the basis of the Critical Path Method (CPM).


Operate vacapo® in harmony with your IT strategies!

On Premise

The operation of vacapo® takes place in-house, in your data center. Your IT-department has everything under its control.

At besharp in the data center

besharp operates vacapo® in its own data center.

At the hosting partner of your choice

You operate vacapo® with a trusted hosting partner.

Individual Application-management

We also offer you an individual form of operation, exactly tailored to your needs.


Our detailed service processes are documented in our vacapo® Service Book.
Details on demand


vacapo® Service Desk from 9:00 to 17:00, Monday to Friday.


vacapo® Service Desk from 9:00 to 19:00, Monday to Friday.


vacapo® Service Desk from 0:00 to 24:00, Monday to Sunday

Individual maintainance

On request, we can also offer you a service tailored to your needs!

Get your free automation workshop and free test now!

The workshop will give you an overview of which customer and service automation you could implement in your company.

Individually tailored to your needs

Also as a webinar

Non-binding and free!

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BE SHARP Kommunikations- und Marketing GmbH
Vorgartenstraße 206 C, 1020 Wien
Telefon: +43 1 90170 100 | Fax: +43 1 90170 999
E-Mail: | URL:


Chief Executive Officer (CEO): Guntram Rainer
Chief Technical Officer (CTO): DI Stephan Herzog
Disclosure according § 25 Mediengesetz:
Inhaber & Domaininhaber: BE SHARP Kommunikations- und Marketing GmbH
Firmenbuch: FN 275226W | HG Wien ATU62406248 | Gründungsjahr 2006

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