Your automated voice call translator
Simple and in real-time.
Integrated with service telephony, chat and messenger.

vacapo® translate
With vacapo® translate you can integrate the automated language translator for more than 40 languages in real-time into your service and customer telephony – as well as into your webchat.
This way you can conduct phone calls and chats with customers and prospects without any foreign language skills!
Language translation in more than
40 languages
vacapo® translate enables uncomplicated and automated, telephone-based language translation in more than 40 languages. As usual, the participants communicate with each other in their native languages. vacapo® translate translates automatically – customer communication in multiple languages has never been easier!
Use the following languages for bidirectional translation in your customer and service communication:
Arabic (Egypt, Saudi Arabia), Chinese, Danish, Dutch, English (Australia, Canada, UK, USA, India) French (Canada, France), Hebrew, Hindi, German (Germany, Switzerland, Austria), Indonesian, Italian, Japanese, Catalan, Korean, Lithuanian, Malay, Norwegian, Polish, Portuguese (Portugal, Brazil), Russian, Romanian, Slovak, Spanish (Mexico, Spain), Swedish, Tamil, Thai, Czech, Turkish, Hungarian, Ukrainian, Vietnamese
Integration into your telephone system
For user-friendly application, vacapo® translate can also be integrated into an existing telephone system. Depending on preferences, different languages can have their own extensions. The result is uncomplicated customer communication through your automatic, telephone-based language translator.
Automatic transcription
With the consent of the respective participants, vacapo® translate also undertakes the task of logging. Each automatic translation provides the possibility of automatic transcription and logging to document your customer communication by the language translator. With vacapo® translate, you’re not only creating a perfect offering for your customers but also setting a new standard in your quality management!
Telephony – as simple as back then
vacapo® translate establishes the telephone connection as usual and serves as your automated voice call translator. Through the intelligent utilization of the existing telecommunications infrastructure, neither a smartphone nor the internet is required. Only the initiation of the call is carried out through an online connection.
Bidirectional language translation in web chat
With vacapo® translate, you can communicate with website visitors who do not speak the language of your employees. vacapo® translates your communication in real-time and bidirectionally – into more than 100 languages!
Your employees can therefore interact in their native language and still chat with foreign-speaking customers.
Do you have any questions?
Our team is happy to be there for you – free of charge and without obligation.