Automate AI agent dialogues. In minutes.
Tailor-made AI agent communications with vacapo® botstudio.
Effective AI agent communication aligned with your brand – vacapo® botstudio
Introducing vacapo® botstudio – your all-in-one solution for tailor-made, AI-powered customer service. vacapo® botstudio empowers businesses to create personalized, engaging interactions that resonate with their brand identity and customer needs. With vacapo®, you can configure every aspect of your AI service agents, from voice tone and formality to pitch and language style, ensuring a seamless and authentic customer experience. Plus, vacapo® integrates easily with your unique datasets, from website content to text files, delivering responses that are as informed as they are natural.
Personalize your AI agents!
With vacapo® botstudio, you can redefine customer engagement, streamline support, and ensure every interaction aligns with your brand. Make your AI work as hard as you do, thanks to the unmatched flexibility and intelligence of vacapo®.
With vacapo® botstudio you can integrate your AI agents seamlessy into your omnichannel communications.
Style customization
Voice & writing – choose the exact tone, formality, and pitch that matches your brand’s identity. Whether your customers respond best to a friendly, casual tone or a polished, professional one, vacapo® allows you to configure every aspect of your AI’s voice and text delivery.
Custom data integration
vacapo® seamlessy integrates with your proprietary data sources, from website to textfiles to your inhouse 3rd party applications. This ensures that your AI agents are well-informed and can provide accurate, context-aware responses based on your business’ unique information.
Adaptive persona settings
Select from a variety of persona options for the AI, including empathetic, assertive, or neutral styles, making each customer interaction feel human-like and relatable. vacapo® adaptive persona settings ensure that the tone and approach evolve based on the needs of the customer.
Multilingual conversations
Reach global customers and markets with vacapo® translate support for 130+ languages. Fine tune your AI agent interactions out of more than 700 synthetic voices.
Human takeover
When the chatbot reaches its limits, it seamlessly transitions the conversation to a human expert—ensuring your customers always receive the right support at the right time.
Business progress integration
vacapo® ensures communication flows seamlessly, precisely following your defined business processes for maximum efficiency and consistency.
Satisfaction survey
Discover our vacapo® modules
Language Translation
Best integrated voice translation for telephony and chat based on leading AI.
Conversational AI
vacapo® botstudio offers a variety of AI-based services for customer and service communication.
VideoChat
AdHoc and scheduled video chat integrated into contact center routing.
WebChat
Fastest communication with voice translation, contact center routing including chatbot & Co.
Messenger
Successfully communicate in the contact center with WhatsApp, Telegram, and Facebook Messenger.
Call Management
Proven automation of telephonic communication, including voicebot & Co.
Email Management
Optimal management through content-dependent auto replay, routing & contact center monitoring.