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Revolutionize customer communication with vacapo® messenger

vacapo® messenger connects your business with customers through their favorite messaging apps. It seamlessly integrates into your omnichannel routing, monitoring, and reporting, ensuring streamlined operations and exceptional customer engagement across every platform.

Transform messenger engagement with vacapo® messenger

Reach your customers on WhatsApp, Facebook Messenger, and Telegram with vacapo® messenger. Handle multiple chats, break language barriers with real-time translation, and streamline communication using rich media and templates—all while ensuring compliance with automatic logging and deletion.

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Connect via popular messenger channels

Engage customers on their favorite platforms like WhatsApp, with 2 billion users, Facebook Messenger, with 1.3 billion users, and Telegram, known for its unique positioning. Your customers will love the convenience!

Leverage master content & rich media

Streamline communication using ready-made templates, text modules, and multimedia inserts. Impress customers with explanatory videos integrated directly into your messenger conversations.

Handle multiple conversations effortlessly

Seamlessly interact with multiple customers simultaneously. vacapo® messenger scales to meet demand and can be adjusted to match your needs.

Break language barriers

Communicate in over 130 languages with real-time bidirectional translation, making global communication effortless and impactful.

Ensure compliance with automatic logging & deletion

Every messenger conversation is automatically logged, archived, or delivered based on your preferences. Automate content deletion with precise, customizable criteria to meet your compliance needs.

Discover our vacapo® modules

Language Translation

Best integrated voice translation for telephony and chat based on leading AI.

vacapo® translate

Conversa­tional AI

vacapo® botstudio offers a variety of AI-based services for customer and service communication.

vacapo® botstudio

VideoChat

AdHoc and scheduled video chat integrated into contact center routing.

vacapo® video

WebChat

Fastest communication with voice translation, contact center routing including chatbot & Co.

vacapo® chat

Messenger

Successfully communicate in the contact center with WhatsApp, Telegram, and Facebook Messenger.

vacapo® messenger

Call Management

Proven automation of telephonic communication, including voicebot & Co.

vacapo® voice

Email Management

Optimal management through content-dependent auto replay, routing & contact center monitoring.

vacapo® mail